AGE REQUIREMENT

CLIENTS MUST BE AT LEAST 15 YEARS OLD TO RECEIVE PERMANENT JEWELRY.

MINORS (UNDER 18) MUST BE ACCOMPANIED BY A PARENT OR LEGAL GUARDIAN.

A SIGNED WAIVER IS REQUIRED FOR ALL CLIENTS.

HEALTH & SAFETY

WE DO NOT OFFER SERVICES TO INDIVIDUALS WITH PACEMAKERS OR MEDICAL CONDITIONS THAT MAY BE IMPACTED BY THE

WELDING PROCESS.PLEASE DISCLOSE ANY METAL ALLERGIES OR SENSITIVITIES BEFORE SELECTING YOUR JEWELRY.

THE PROCEDURE IS QUICK AND PAINLESS, BUT CLIENTS MUST REMAIN STILL DURING WELDING FOR SAFETY.

JEWELRY & WARRANTY

ALL PERMANENT JEWELRY SALES ARE FINAL—NO REFUNDS OR EXCHANGES AFTER THE PIECE IS WELDED.

WE USE HIGH-QUALITY 14K GOLD, GOLD-FILLED, AND .925 STERLING SILVER. NORMAL WEAR AND TEAR IS EXPECTED OVER TIME.

IF YOUR JEWELRY BREAKS DUE TO A WELDING ISSUE WITHIN 7 DAYS, WE’LL RE-WELD IT AT NO COST.

AFTER 7 DAYS, RE-WELDING OR REPAIRS MAY INCUR A SMALL FEE.IF YOU NEED TO REMOVE YOUR PIECE FOR MEDICAL REASONS OR OTHERWISE, WE OFFER A RE-WELD SERVICE FOR A FEE.

CUSTOMIZATION & SIZING

CLIENTS MUST APPROVE THEIR CHAIN SELECTION AND SIZING BEFORE THE PIECE IS WELDED.

ADJUSTMENTS AFTER WELDING REQUIRE CUTTING AND RE-WELDING, WHICH MAY INCLUDE A FEE.

CUSTOM ORDERS OR SPECIAL REQUESTS MAY REQUIRE ADDITIONAL PROCESSING TIME.

PAYMENT & REFUNDS

FULL PAYMENT IS REQUIRED AT THE TIME OF SERVICE.

WE ACCEPT CASH, CREDIT/DEBIT CARDS, AND DIGITAL PAYMENT OPTIONS.

ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES ONCE THE JEWELRY HAS BEEN WELDED.

GIFT CARDS ARE NON-REFUNDABLE BUT DO NOT EXPIRE.

CANCELLATIONS & RESCHEDULING

CANCELLATIONS MUST BE MADE AT LEAST 24 HOURS IN ADVANCE TO TRANSFER YOUR DEPOSIT TO A FUTURE APPOINTMENT.

NO-SHOWS AND LATE CANCELLATIONS WILL RESULT IN THE FORFEITURE OF YOUR DEPOSIT..

GROUP BOOKINGS & EVENTS

WE OFFER PRIVATE PARTIES AND GROUP EVENTS. A DEPOSIT IS REQUIRED TO SECURE YOUR DATE.

TRAVEL FEES MAY APPLY FOR MOBILE OR POP-UP EVENTS BASED ON DISTANCE.

PHOTOGRAPHY & SOCIAL MEDIA

WE MAY TAKE PHOTOS OR VIDEOS DURING YOUR APPOINTMENT FOR MARKETING PURPOSES.

IF YOU PREFER NOT TO BE FEATURED, PLEASE LET US KNOW BEFORE YOUR APPOINTMENT BEGINS.

LIABILITY WAIVER

PERMANENT JEWELRY IS A VOLUNTARY COSMETIC SERVICE.

WE ARE NOT LIABLE FOR DAMAGE CAUSED BY IMPROPER CARE, METAL SENSITIVITIES, OR EXTERNAL FACTORS SUCH AS

SNAGGING.

BY RECEIVING OUR SERVICES, YOU AGREE TO RELEASE OUR BUSINESS FROM ANY LIABILITY RELATED TO THE JEWELRY APPLICATION OR REMOVAL.